Terms of service
OVERVIEW
This website is operated by Stitch Up Apparel. Throughout the site, the terms “we”, “us” and “our” refer to Stitch Up Apparel. Stitch Up Apparel offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all terms and conditions, you may not access the website or use any services.
Any new features or tools added to the store will also be subject to these Terms. You can review the most current version of the Terms at any time on this page. Continued use of the website after changes constitutes acceptance.
Our store is hosted on Shopify Inc., which provides the e-commerce platform we use to sell our products and services.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm you are at least 18 years of age or are using the site with the supervision and consent of a parent or legal guardian.
You must not use our products or services for any illegal or unauthorised purpose or violate any laws in your jurisdiction.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time.
Content (excluding payment info) may be transferred unencrypted; payment info is always encrypted.
You agree not to reproduce, resell, or exploit any part of the Service without express written permission.
SECTION 3 - ACCURACY OF INFORMATION
We are not responsible if information on the site is inaccurate or outdated. The content is for general use only and should not be solely relied upon.
SECTION 4 - SERVICE & PRICE MODIFICATIONS
Prices may change without notice.
We reserve the right to modify or discontinue products or services at any time without notice.
SECTION 5 - PRODUCTS OR SERVICES
Some items may be available only online and may have limited quantities.
Returns are subject to our Refund Policy: [LINK TO REFUND POLICY]
We do our best to display products accurately but can’t guarantee how they appear on your device.
We may limit sales by customer, region, or jurisdiction at our discretion.
SECTION 6 - BILLING & ACCOUNT INFORMATION
We reserve the right to cancel orders.
You agree to provide accurate and up-to-date billing and contact details.
See our Refund Policy for more information: [LINK TO REFUND POLICY]
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools as-is and without warranties.
Use of such tools is at your own risk and subject to third-party terms.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or their content.
Engage with them at your own discretion and review their terms before use.
SECTION 9 - USER CONTENT
By submitting comments, feedback, or content, you grant us a royalty-free right to use it.
You are solely responsible for anything you post and its accuracy.
You may not post unlawful, offensive, or infringing content.
SECTION 10 - PERSONAL INFORMATION
Personal information is governed by our Privacy Policy: [LINK TO PRIVACY POLICY]
SECTION 11 - ERRORS & OMISSIONS
We reserve the right to correct errors and inaccuracies on the site without notice, even after an order is placed.
SECTION 12 - PROHIBITED USES
You may not use the site for unlawful purposes, spread malware, infringe on rights, or harass others.
We may terminate your access for violations.
SECTION 13 - WARRANTY DISCLAIMER & LIABILITY LIMITATION
Our services are provided “as is.”
We make no guarantees about uninterrupted service or fitness for a particular purpose.
To the maximum extent permitted by Australian law, Stitch Up Apparel is not liable for any damages arising from use of the service or products.
SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold Stitch Up Apparel and its affiliates harmless from any third-party claims related to your breach of these Terms.
SECTION 15 - SEVERABILITY
If a part of these Terms is deemed unenforceable, the remaining parts remain in full effect.
SECTION 16 - TERMINATION
Either you or we may terminate this agreement at any time.
You remain responsible for any outstanding charges up to the date of termination.
SECTION 17 - ENTIRE AGREEMENT
These Terms, along with any linked policies, represent the entire agreement between you and us.
SECTION 18 - GOVERNING LAW
These Terms are governed by the laws of Victoria, Australia.
Any disputes will be handled in the courts of Victoria.
SECTION 19 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the site constitutes acceptance of any changes.
SECTION 20 - CONTACT INFORMATION
Questions? Email us at admin@stitchupapparel.com
SECTION 21 - PERSONALISED PRODUCTS
Custom orders (e.g. embroidery) are created using artistic interpretation. If not physically damaged or incorrect based on your order, the item is considered final.
SECTION 22 - INTERNATIONAL DUTIES
Customers outside Australia are responsible for all applicable customs, taxes, or local fees in their country.
SECTION 23 - IMAGE UPLOADING
By uploading images, you authorise us to use them to create your order.
Please refer to our Image Guidelines for safe upload practices.
SECTION 24 - PRIVACY OF PERSONALISED CONTENT
Your provided content (like pet names or images) may be viewed by our team for production and marketing purposes.
We do not sell your data.